Who put the "D" in Difficult?

Karl Mundt Foundation

Whether it's dealing with phone etiquette, workplace communication issues, or conflict in the workplace, most things are difficult to deal with at one time or another. Attend this presentation and find out how to: improve phone etiquette in the workplace, recognize general communication differences and how those differences can affect work, and indentify conlict issues and some ways to deal with them. Sandy Case, MA, LPC, will be on hand to present these topics. Case is an expert in human behavior, with experience as a licensed therapist and consultant for over 25 years. Contact the Madison Chamber (256-2454) for tickets to this session.


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